Your Questions. Our Answers.
Frequently Asked Questions
Here you will find answers to most common questions about our electrical and security systems services.
What types of electrical services do you offer?
We offer a wide range of electrical services, including: electrical repairs (outlets, switches, circuit breakers, etc.), wiring upgrades and installations, electrical panel upgrades, indoor and outdoor lighting installation and repairs, surge protection installation, ceiling fan and exhaust fans installation and replacement, etc. for more information please refer to Electrical Services webpage.
How do I know if I need an electrical repair?
Common signs that you may need an electrical repair include:
Frequent circuit breaker tripping
Flickering or dimming lights
Burning smells or scorch marks near outlets
Outlets or switches that are warm to the touch
Sparks or buzzing sounds from electrical fixtures
Outlets that don’t work or provide inconsistent power
If you notice any of these issues, it’s important to contact a licensed electrician immediately to prevent potential hazards.
Are your electricians licensed and insured?
Yes, all our electricians are fully licensed, certified, and insured. We adhere to local and national electrical codes to ensure the safety and quality of our work.
How often should I have my electrical system inspected?
We recommend having your electrical system inspected:
Every 3–5 years for older homes (homes over 20 years old)
Before buying or selling a property
If you’re experiencing frequent electrical issues
After major renovations or adding new appliances
Regular inspections help identify potential problems early and ensure your system is up to code.
Regular inspections help identify potential problems early and ensure your system is up to code.
Can I perform electrical repairs myself?
Electrical work can be dangerous and should only be performed by a licensed professional. DIY repairs can lead to serious safety risks, including electrical fires, shocks, or code violations. Always hire a qualified electrician for any electrical work.
How much does electrical repair or installation cost?
The cost of electrical services depends on the scope of the project, such as:
The type of repair or installation needed
The complexity of the job
The materials required
Labor costs
We provide free, no-obligation estimates after assessing your specific needs.
We provide free, no-obligation estimates after assessing your specific needs.
What is an electrical panel upgrade, and do I need one?
An electrical panel upgrade involves replacing your existing electrical panel with a newer, higher-capacity model. You may need an upgrade if:
Your home has an outdated panel (e.g., fuse box)
You’re frequently experiencing tripped breakers
You’re adding new appliances or expanding your home
Your current panel doesn’t meet your power demands
Upgrading your panel improves safety and ensures your electrical system can handle modern power needs.
Upgrading your panel improves safety and ensures your electrical system can handle modern power needs.
What is surge protection, and do I need it?
Surge protection safeguards your electrical devices from voltage spikes caused by lightning, power outages, or faulty wiring. We recommend surge protection to:
Protect expensive electronics (e.g., TVs, computers, appliances)
Prevent damage to your electrical system
Reduce the risk of electrical fires
How long does it take to complete an electrical service?
The time required depends on the type of service:
Minor repairs (e.g., outlet replacement): 1–2 hours
Electrical panel upgrade: 4–8 hours (not including the time to get permits, if necessary)
Whole-home rewiring: 1–3 days (depending on the size of the home)
Lighting installation: Varies based on the number of fixtures
We always provide a timeline estimate before starting any project.
We always provide a timeline estimate before starting any project.
Do you offer warranties on your electrical services?
Yes, we stand behind our work with warranties on both labor and materials. Specific warranty details will be provided before starting your project.
Can you help with energy-efficient electrical solutions?
Absolutely! We offer energy-efficient services, including:
LED lighting installation
Smart thermostats and lighting controls
Energy-efficient appliance wiring
These solutions can help reduce your energy consumption and lower your utility bills.
These solutions can help reduce your energy consumption and lower your utility bills.
What should I do if I experience a power outage?
If you experience a power outage:
- Check if your neighbors are also without power. If they are, contact your utility company.
- If the outage is isolated to your home, check your circuit breaker panel for tripped breakers.
- If you can’t identify the cause, contact us immediately for emergency electrical services.
How can I improve the safety of my electrical system?
To improve electrical safety:
Schedule regular inspections
Avoid overloading outlets or circuits
Install surge protectors
Replace outdated wiring or panels
Use childproof outlet covers if you have young children
Our team can provide a full safety assessment and recommend upgrades.
Our team can provide a full safety assessment and recommend upgrades.
Do you work on both residential and commercial properties?
Yes, we provide electrical services for both residential and commercial properties. Whether you need repairs for your home or a full electrical system installation for your business, we have the expertise to handle it.
What types of security systems services does Smart Wires offer?
At Smart Wires, we provide a wide range of security solutions, including:
Home security systems (alarms, sensors, and cameras)
Business security systems (access control, surveillance, and alarms)
Smart home integration (smart locks, lighting, and voice control)
Video surveillance systems (indoor and outdoor cameras)
access control systems, garage door service, automatic driveway gates service, computer network systems.
Please check the following link for more information: Security Systems Service.
Please check the following link for more information: Security Systems Service.
Why should I choose Smart Wires for my security system needs?
Smart Wires is San Jose’s trusted security systems provider because we offer:
Customized security solutions tailored to your needsCustomized security solutions tailored to your needs
State-of-the-art technology and equipment
Professional installation and maintenace
Local expertise and commitment to the San Jose community
Affordable pricing with no hidden fees
Exceptional customer service and support
Do you offer free consultations?
Yes, we provide free, no-obligation consultations to assess your security needs and recommend the best system for your home or business.
Contact us to schedule an appointment!
Contact us to schedule an appointment!
Can I integrate my security system with smart home devices?
Absolutely! At your requirement, a security system will be compatible with popular smart home devices, including:
Amazon Alexa
Google Assistant
Smart locks, thermostats, and lighting
Mobile apps for remote monitoring and control
We’ll help you create a fully integrated smart home security solution. Regular inspections help identify potential problems early and ensure your system is up to code.
We’ll help you create a fully integrated smart home security solution. Regular inspections help identify potential problems early and ensure your system is up to code.
Are your security systems wireless?
Yes, we offer both wired and wireless security systems. Wireless systems are ideal for easy installation, flexibility, and minimal disruption to your property.
How long does it take to install a security system?
Installation time depends on the complexity of the system and the size of your property. On average:
Basic systems: 2–4 hours
Advanced systems with multiple cameras and smart devices: 4–8 hours
We’ll provide a timeline estimate during your consultation.
We’ll provide a timeline estimate during your consultation.
Can I monitor my security system remotely?
Yes, our systems come with mobile apps that allow you to:
View live camera footage
Receive real-time alerts
Control smart devices (e.g., locks, lights)
Arm or disarm your system from anywhere
What happens during a power outage?
Our security systems are designed to stay operational during power outages. They are equipped with:
Backup batteries
Cellular connectivity (if Wi-Fi is down)
Surge protection to prevent damage
Do you provide security systems for businesses?
Yes, we specialize both in residential and commercial security systems, including:
Access control systems (keyless entry, keycards)
Video surveillance (indoor and outdoor cameras)
Alarm systems and motion detectors
How much does a security system cost?
The cost depends on the type of system, the number of devices, and additional features like smart home integration or professional monitoring. We offer flexible pricing and will provide a detailed quote after your consultation.
Can I move my security system to a new home?
Yes, most of our systems are portable and can be relocated to a new property. Contact us for assistance with moving and reinstalling your system.
Do you offer warranties on your security systems?
Yes, we provide warranties on both equipment and installation. Specific warranty details will be outlined in your service agreement.
What areas in San Jose do you serve?
We serve the entire San Jose area, including surrounding neighborhoods. Contact us to confirm availability in your location.
How do I maintain my security system?
Our systems are designed for low maintenance, but we recommend:
Regularly testing alarms and cameras
Replacing batteries in sensors and devices as needed
Scheduling annual check-ups with our team
Can I add more devices to my system later?
Yes, our systems are scalable. You can add more cameras, sensors, or smart devices as your needs grow.
How do I get started with Smart Wires?
Getting started is easy! Simply:
Contact us to schedule a free consultation.
We’ll assess your needs and recommend a system.
Once approved, we’ll handle the installation and setup.
Enjoy peace of mind with your new security system!
If you have additional questions or need assistance, feel free to contact us! We’re here to help with all your electrical and security systems services needs.
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